Professional support/ training (MS10) at-home station for Senior…. who too long ago skimmed the essential background training needed for an effortless use of current computer systems.
Ewan on Trusted Trader, August 2024
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Alison was so friendly and knew exactly what we were needing. Completed with no fuss and aftercare. Would highly recommend
Thanks again
Alex Lafferty on Trusted Trader,July 2024
We had Alison help us set up a new PC and ensure all security and authorisation we needed was in place. As a lawyers office this is extremely important.
Thanks again Alison
Emma on Truted Trader Website, July 2024
Alison dealt with problems I was having with my PC.
David Habgood on Trusted Trader Website, July 2024
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Alison and is great, she is very helpful and very patient. She explains IT in a way that is easily understood and it is so useful that she follows the session by providing excellent notes on what you've covered. I feel encouraged to try things out thanks to her and my confidence is growing. I hope to continue learning with her help.
Anonymous review on Trusted Trader Website, February 2024
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Finding Eildon IT Training and its owner and tutor, Alison Low, was like unearthing gold.
Her explanations of how to master this new device were clear and instantly comprehensible and her friendly manner and a sense of humour very like my own helped me to feel relaxed. Her guidance on the technical aspects of my new device were backed up with notes sent to me after each lesson so that I could refresh my memory at my own pace.
I was pleased to find that she offered a discounted price for taking a batch of a certain number of lessons so that the price for her services was sensible and affordable. I found that, with Alison's help, I learned quickly and looked forward to each meeting to see what new things I would learn.
Hazel Reid, on Trusted Trader, February 2024
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Alison from Eildon Training offered the Lammermuir Larder bespoke computer training as part of our volunteers and staff personal development. Not only was Alison hugely knowledgeable, she was patient and provided each of us with notes from our individual training. She is also very supportive of the work the larder does .
Linda Mitchell on Trusted Trader Website, January 2024
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I have found Eildon Training to be efficient and reliable in solving my Computer problems. The company's fees are reasonable and as a person who is definitely no "geek" I find Alison's approach very user friendly. I simply turn up with my computer and my list of passwords, explain to her the problem that I am encountering and she swiftly gets to work, solves the problem and tells me all I need to know to manage the situation in the future. I unequivocally recommend her to you.
Mr Peter R MacKenzie on Trusted Trader Website, January 2024
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Help with understanding and learning about my PC. Great to receive emails as a follow-up. Would recommend and use again.
C. Stewart on Trusted Trader Website, January 2024
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Alison provided me with training in excel and advanced excel equations. We also worked on displaying information pictorially. I found Alison to be an excellent trainer, exceptionally knowledgeable and very patient.
Pat Lemmon on Trusted Trader Website, January 2024
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Alison is a fantastic person to work with. She has provided a first class service to myself and my colleagues. Fully explaining the process for setting up our email and other documents on our laptops. She was extremely patient and understanding of all our needs and abilities. Highly recommended.
Heather B on Trusted Trader Website, January 2024
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Wonderfully helpful. Very fulsome, excellent backup. Really enjoyable sessions.
Anonymous on Trusted Trader Website, December 2023
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Alison is a gem. From the first time I met her she made me feel at ease. I had 4 tutorials with her and enjoyed every one of them. I liked that fact that the notes on each tutorial were specifically for me. I feel more confident now at being able to use my Kindle for a variety of tasks, not just reading books. I like that Alison has an aftercare service so you can contact her any time if you need some advice.
Mrs Margaret Lawrie on Trusted Trader, November 2023
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Alison offers a very efficient service, with patience, in pleasant and comfortable surroundings.
Mrs Laura Gray on Trusted Trader, September 2023
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Alison was supportive and professional. The consultation was followed up with an email summary regarding the advice she had offered me. The office space is outstanding, and the cup of tea during the support session was greatly appreciated. I will most definitely return for further sessions in the future. Thank you Alison.
Anonymous on Trusted Trader, September 2023
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I arranged an appointment and received valuable advice and help. I had to get help with a powerpoint issue and Alison solved all the problems.
Rev John Hunter on Trusted Trader, September 2023
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Eildon have helped me on 2 or 3 occasions when I had problems with a new computer and printer which I purchased earlier this year. My difficulties were dealt with very promptly and professionally. Also I recently had a problem with a fraudster and had very good back-up from Eildon in this connection.
Anonymous on Trusted Trader, September 2023
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Alison Low of Eildon IT provided tailored training and IT technical guidance when I was having difficulty. I can now use my laptop with confidence. Excellent service, I highly recommend Eildon.
Anonymous on Trusted Trader, September 2023
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Eildon have helped me on 2 or 3 occasions when I had problems with a new computer and printer which I purchased earlier this year. My difficulties were dealt with very promptly and professionally. Also I recently had a problem with a fraudster and had very good back-up from Eildon in this connection.
Alma Anderson on Trusted Trader Website, September 2023
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Alison Low of Eildon IT provided tailored training and IT technical guidance when I was having difficulty. I can now use my laptop with confidence. Excellent service, I highly recommend Eildon.
Anonymous review on Trusted Trader Website, September 2023
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I had a problem getting scanning documents into a readable format and Eildon Training solved my problem and were of considerable help. I have another problem with PowerPoint and have a session booked to help me with it.
Alison was very helpful and will be in the future.
John Hunter on Trusted Trader Website, September 2023
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I booked some IT sessions with Alison at Eildon Training to upgrade my computer skills and found it very beneficial. The training was tailored to my specific needs, Alison was very patient and professional, provided detailed training notes and checked understanding. Alison was warm and friendly and very generous with her time.
I would highly recommend her.
Anonymous review on Trusted Trader Website, September 2023
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A week ago I was petrified of my laptop. My IT skills were ZERO. After one meeting with Alison I am feeling more confident. Alison is so patient and helpful. I strongly recommend anyone who needs help to contact her.
Maureen Grieve on Google, September 2023
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A complete professional service, Alison made me very welcome with tea/coffee with biscuits too as soon I entered her office, She is a "Whizz" at bringing your Computer back to life and so quickly! Her fingers were so fast at the keyboard putting me to shame. And her fee's are just perfect. As well as a great experience, and I made a new best buddy. I have been "spreading the word to my family and friends
recommending her service. Thanks Alison!
Angela Downie on Trusted Trader Website, August 2023
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We have used Eildon TI Training and Consulting for a variety of IT training needs, and also to assist with ad hoc IT issues. We would thoroughly recommend Eildon for help and support with IT. Alison is a great trainer, and tailors content to suit your specific requirements.
Anonymous review on Trusted Trader Website, September 2023
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Very relaxed atmosphere and great training and tips would thoroughly recommend to anyone looking for help with IT explained in very simple, easy and understandable terms.
Wilma Grant, April 2023
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I can strongly recommend Alison (Low) at Eildon IT Training & Consulting. I use my laptop for e-mail, Word documents and Excel every day so it is important that if I have any problems I can have them sorted out quickly. I have had a few issues recently and booked two sessions with her. Alison was very supportive and helpful. She has endless patience, explains things in a way that I can understand and provides support in a friendly and relaxed atmosphere. I can only say thank you to Alison for her assistance.
Angela Thomson via email, March 2023
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I had a block of four sessions to cover a range of identified learning needs relating to use of iPhone, iPad and Windows systems. Alison created a welcoming and inspiring learning experience that covered all issues. I benefited from her extensive knowledge, skills and experience all of which are very evident during the sessions. I valued the individually tailored work plans and "learner centred" focus as well as the clear written record and guidance notes that Alison provided promptly after each session. I will continue to use her service which is excellent.
Linda Barr via Google Reviews, March 2023
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I have been involved in using computers since I was at university 55 years ago and developed my personal way of using them as new software and programmes progressed. However, over the last few years, software updates gradually made my computer prowess frustratingly difficult and no longer user-friendly.
I was put in touch with Alison Low of Eildon IT Training, who came to see me and listened to my frustrations which she fully understood and managed to reset my thinking on to another track and now I am once again totally conversant with my laptop which is once more in “user-friendly mode” for me.
To me, Alison’s great asset (apart from her wide computer knowledge), was her ability to listen and empathise with my frustrations and be able to show and persuade me how to overcome them. She also provided me with superb backup notes that helped me feel confident in using my new way of working with my laptop.
I fully recommend Alison to anyone wanting to make full use of their computer with confidence.
Duncan Nicholson on Google reviews, March 2023
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Alison was outstanding. I appreciated her expertise, and her open and warm manner.
All issues in respect of my iPad were quickly resolved in a positive fashion.
The physical setting for the meeting was perfect.
Thank you Alison.
Sue Murray, on Google reviews, March 2023
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I would thoroughly recommend contacting Alison, at Eildon Training, for help and support with IT.
She is a great trainer, explains things clearly and is extremely thorough.
Having training tailor-made to suit my specific requirements is a great help.
Thanks Alison!
Lamp o’ Lothian on Google reviews, March 2023